Welcome to Indigo Access
Delivering life-changing support to people with sight loss, hearing loss and dual sensory loss across Berkshire
Indigo Access is a small company committed to providing exceptional support workers for individuals with sight loss, hearing loss, or dual sensory loss. We take pride in building long-lasting professional relationships with our customers, ensuring that our support is tailored to your specific needs. Our dedicated workers are here to help you manage daily life with the right assistance, offering personalized care that truly makes a difference. Contact us on 07769 111138 or hello@indigoaccess.co.uk
“Indigo Access has brought me a great deal of happiness and enables me to do more” BT 2024
“Since being with Indigo Access my mental health has improved” SL 2024
“I don’t see faces and people will walk passed me, and Anthony will point out to me people that I know or said hello to me last week and then I can go over to talk to people.” DJ 2018
Expert support for Sight and Hearing loss
At Indigo Access, we understand the challenges of sight and hearing loss and how this can impact daily life. Whether you or a loved one are experiencing isolation due to vision loss or facing communication barriers from acquired deafness, these difficulties can make everyday tasks feel overwhelming.
We’re here to help. Our specialist support workers act as your eyes and ears. Providing essential assistance through our Communicator Guides, Communication Support Workers and Sighted Guides. We help you access communication, information, and mobility. Empowering you to regain independence.
With our support, you can move around safely, manage correspondence, participate in community activities, and stay engaged in conversations.
Contact us today to learn more about our services!
Our vision
To be the preferred provider in enabling access to information, promoting equality of opportunity and enhancing participation in society.
Our mission
To provide exceptional support workers to people who have sight and/or hearing loss.
Our values
Integrity – we behave honestly and ethically in all we do; we are transparent in our dealings with our customers and colleague; when things go wrong we are upfront about this and put things right.
Nimble – we embrace change and are agile, flexible and responsive.
Diversity – we champion our differences and work respectfully and compatibly with each other
Impact – we provide life changing services
Growth – we grow our own staff, investing in qualifications which enable personal and professional excellence
Originality – we are innovative, collaborative and continually improve the way we serve our community.
Enquiries
Email us
Tel: 07769 111138
SMS: 07769 111138
We can return calls between Monday and Thursday 9am – 12pm
Write to us at
Indigo Access Ltd.
C/O Melanie Curtis Accountants
65 Peach Street
Wokingham
Berkshire
RG40 1XP
Frequently asked questions
Q: How do I get your service?
A: If sight and hearing loss affects your mobility, communication or ability to access information you are entitled to a specialist assessment. This is carried out by a suitably qualified person from your local authority. Contact your council and request a specialist assessment. They will help you determine if you would benefit from support such as a Communicator Guide.
Similar assessments are undertaken by your local council if you have a sight loss or a hearing loss.
Q: What is a Communicator Guide?
A: A Communicator Guide is someone who works with people who have combined sight and hearing loss. Communicator Guides support a person with sight and hearing loss access communication, information and mobility. Sometimes it is easier to think of Communicator Guides as walking, talking guide dogs.
Q: Do you provide equipment?
A: We do not stock specialist equipment, which can assist people in their home. Instead your local council will assist you. You may be eligible for an assessment from Adult social care services.
More information
Why choose our service?
Our Communicator Guides are professionally qualified and our team are DBS checked every 3 years.
We are strongly committed to safeguarding the welfare of our customers. As can be seen by providing customers with named workers to make it easy to manage when, what and where support will take place.
Whenever we are not the right service, we are upfront and honest and will assist you to alternative organisations. In the event that things go wrong we aim to put them right as quickly as possible.
Enquiries
Email us
Tel: 07769 111138
SMS: 07769 111138
We can return calls between Monday and Thursday 9am – 12pm
Write to us at
Indigo Access Ltd.
C/O Melanie Curtis Accountants
65 Peach Street
Wokingham
Berkshire
RG40 1XP
Frequently asked questions
Q: How do I get your service?
A: If sight and hearing loss affects your mobility, communication or ability to access information you are entitled to a specialist assessment. This is carried out by a suitably qualified person from your local authority. Contact your council and request a specialist assessment. They will help you determine if you would benefit from support such as a Communicator Guide.
Similar assessments are undertaken by your local council if you have a sight loss or a hearing loss.
Q: What is a Communicator Guide?
A: A Communicator Guide is someone who works with people who have combined sight and hearing loss. Communicator Guides support a person with sight and hearing loss access communication, information and mobility. Sometimes it is easier to think of Communicator Guides as walking, talking guide dogs.
Q: Do you provide equipment?
A: We do not stock specialist equipment, which can assist people in their home. Instead your local council will assist you. You may be eligible for an assessment from Adult social care services.
More information
Why choose our service?
Our Communicator Guides are professionally qualified and our team are DBS checked every 3 years.
We are strongly committed to safeguarding the welfare of our customers. As can be seen by providing customers with named workers to make it easy to manage when, what and where support will take place.
Whenever we are not the right service, we are upfront and honest and will assist you to alternative organisations. In the event that things go wrong we aim to put them right as quickly as possible.