Welcome to Indigo Access
Coronavirus (COVID-19) Help and Support
Indigo Access remains open during this challenging time.
We continue to provide specialist sensory support to our deaf, deafblind and visually impaired customers.
Our audio descriptive shopping service has been described as “life saving”.
Innovatively, it involves the customer throughout the shopping experience, allowing them to mentally map the store without leaving home.
Our British Sign Language service is providing accessible Government information to our deaf customers.
And we are committed to enhancing your health and welfare during this time.
As such we are providing important mental and physical activities remotely.
We provide specialist services to people with sensory needs in Berkshire. Taking pride in building long lasting professional relationships with our customers. Our workers are committed to ensuring you receive the right support to manage your day to day life. Contact us on 07769 111138 or firstname.lastname@example.org.
“I don’t see faces and people will walk passed me, and Anthony will point out to me people that I know or said hello to me last week and then I can go over to talk to people.” DJ 2018
“I look forward to my support coming and use them to help me with telephone calls and understanding letters. Honestly, I do not know what I would do without them” SH 2016
Anyone can contact our service about sensory needs. We are specialists on hearing and sight loss. Our team are able to answer your questions and queries about our range of services. You or a family member might be struggling with isolation due to your sight loss. Alternatively you might be experiencing barriers to communication due to your deafness. The combination of not hearing or seeing too well is upsetting.
We provide specialist support workers. Our Communicator Guides, Communication Support Workers and Sighted Guides help you to manage your daily activities safely. You choose what you want to do when you do it. Then we provide you with access to communication, information and mobility.
Or you want to have a course of rehabilitation? Learn how to lipread and manage your hearing loss with our 10 week course. We also provide information about equipment and benefits. Ultimately we are here to help you regain your independence and confidence.
Additionally Indigo Access are set up to support other businesses. Local Authorities, Housing Associations, Shops, Restaurants, Care Homes can all purchase our training packages. Improve your understanding of Sensory Needs by purchasing our qualified trainer for a course.
To be the preferred provider in enabling access to information, promoting equality of opportunity and enhancing participation in society.
Ensuring people with a single sensory need or dual sensory impairment are respected and fully included in the UK community.
We are passionate about providing services that affect change in our society and enhances quality of life. Working together with individuals we empower communities to have choice and control. Our services are collaborative and work respectfully and compatibly across diverse cultures. We innovate and welcome change so that we constantly improve our services. Most of all we have integrity and will be honest and transparent in our work with you.