Meet Our Team

Management team
Expertise, experience and a jolly nice bunch!

Josie Fray
I became interested in deaf issues whilst at junior school. My family adopted a child with Down’s Syndrome who was also deaf. I passed BSL Level 1 when I was 14 years old. And my career has developed working within the deaf and deafblind community. I have a degree in Deaf Studies, a Diploma of Social Work, NVQ 6 in British Sign Language, NVQ 6 in BSL-English Interpreting, Level 4 Deafblind Assessor Certificate, City and Guilds PTLLS in Lip-reading teaching and Level 2 Communicating and Guiding with Deafblind people. Because of this, I am a passionate advocate for people with sensory needs. I firmly believe that everyone has a right to live their lives independently. As such, I continuously look to improve the services of Indigo Access and promote my team’s welfare.

Eleanor Wylder
Operational Contracts Manager
I am the friendly voice at the end of the phone and the first point of contact for our customers. Moreover I skillfully manage the day to day contracts with our partners. I continue to keep a close eye on our lone workers and their welfare. I too have personal experience of living with family members who have hearing loss, and undertook BSL stage 1 when I was 12 years old.

Specialist Support Workers
Communicator Guides

Anthony White
Specialist Support Worker
I have been with Indigo Access since 2016 and I am a great example of how the in-house training course works, as in all honesty I would not have thought of this career before. Since starting with the company I have completed a manual handling course and passed the Signature level 2 Communicating and Guiding course. My job makes a difference to other people’s lives. So that other people can have their independence. It’s important to me because it’s nice to see the difference you make in that person’s life. Some customers do not want to work with women, so without me some work could not be fulfilled. I really enjoy guiding people so they can access their community.


Sarah White
Specialist Support Worker
I am a qualified Communicator Guide and work in the Maidenhead area. I enjoy working with older people and enabling them to remain as independent as possible.


Joelle Pugh
Specialist Support Worker
Working for Indigo Access is great! From the rewarding work we do with customers, who really enjoy the service and the independence it gives them; to the great in-house and further training support. I have had the opportunity to learn on the job and have the flexibility to make the hours work well. As a working Mum I really do get a great work/life balance. As a lone worker, the regular team meetings and monthly supervision and daily contact means you always feel you can share and speak to each other. I highly recommend it. As someone who didn’t have any previous experience in the field I have very quickly gained skills and an now a qualified Communicator guide. I truly enjoy the work we do.


Vicky McVeigh
Specialist Support Worker
I am working in the Wokingham and Bracknell area. I am a qualified Communicator Guide. I think it’s a really rewarding job, because you are providing independence to people who have had that taken away from them due to a sight or hearing loss. It’s a specific role and not a carer role. It’s more special.

Anniesa Mahmood
Specialist Support Worker
I support my clients with communication, mobility and information to support them in their homes and out in the community. This allows them to achieve their independence and having a support worker positively impacts their lives. I have British Sign Language stage 1 and an interest in working with people who have mental health issues. Indigo Access have invested in me, and I hold the Signature Level 2 Communicating and Guiding certificate.

Training Team

Our training courses are currently on hold due to COVID-19.

Assessment Team

We are currently unable to provide specialist assessments.

Other Expertise

We will source equally skilled associates to continue to complement the range of services we provide.